Do you have any books/resources you would recommend for someone interested in franchising or starting their own business?
Tom Fihe: I'd recommend Franchising for Idiots by Michael Seid. Michael is the best consultant in the franchise industry. Also, take a look at the IFA's Web site -- www.ifa.org. They're a tremendous resource on franchise trends and data.

How much help on licensing/permitting should a franchisor provide? I'm a business counselor and I'm struck by how little new franchisees know about what licenses they need. I would think the franchisor, having "invented the wheel," would offer that kind of help as part of the fee they charge.
Depending upon the business, there may be variations in permits at the state/local level that can be challenging to manage from a franchisor position. In my opinion, permitting at the local level should be the responsibility of the franchisee.

For a small starter company, how does one expect to pay the employees when you're already in the hole to begin with?
Tom Fihe: Starting any type of business is always challenging. Having the necessary capital at start-up is critical for the success of your business. Franchisors will prescribe the ample amount of liquidity and net worth required for the financial start-up and initial operation of your business. Typically, they can also refer you to a reputable lender for additional financing.