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BB’s Coffee & Muffins
Priority development : Belgium, Denmark, France, Germany, Italy, Netherlands, Spain, Sweden
Countries/Regions already covered : Australia, Ireland, United Kingdom
Information Request


Since we opened our first BB’s Coffee & Muffins café in Australia over 20 years ago, high standards, freshly prepared food, value for money, quality, choice and friendly service have been some of the key factors contributing our success story.

At BB’s Coffee & Muffins, we promise to deliver deliciously different fresh food and drinks every time.
For our franchise partners, this is the opportunity to be part of a fast-growing brand dedicated to delivering excellent customer service and so ensuring a healthy and profitable business.


At BB’s Coffee & Muffins we provide the foundations that enable entrepreneurs to build a healthy business in a controlled, measured and proven way.


We locate our BB’s Coffee & Muffins cafés in high footfall areas where customers want them and we are the only retailer in the UK & Ireland that has been focussing solely on shopping centre locations. As a result we have achieved a good level of brand awareness throughout the country.


Pre Opening

Site selection, store design & construction
Supply of equipment, catering supplies and food products through our nominated
partner suppliers
Supply of operational and technical manuals
In store training (average 5 weeks)
Store opening marketing & PR support
Facilitation to achieve “Basic Food Hygiene” certification
Post Opening

Ongoing PR, marketing and promotional activity
Mystery shopper and market & customer research
Weekly newsletter
Ongoing New product development
Refresher training
Regular business development field support
Health & Safety checks
Operational and brand standards audits
Online web-based information exchange
Lease renewal negotiations
Franchisee forums and meetings


A partnership is born out of a trustworthy, supportive relationship.

Every relationship is a two-way thing and we believe that for any partnership to develop, those involved really need to understand each other first and foremost and demonstrate a high degree of integrity and trust.

Our ideal franchise partner would be someone who:

Is customer service focussed & demonstrates enthusiasm towards learning and personal development
Welcomes hard work and is able to devote their energy full time towards creating an appealing environment for BB's customers
Contributes positively to the business and understands the essential components of partnership and fair play
Is commercially aware and has a strong desire to be the owner of their own business
Recognises the key criteria for success which are fundamental to the future development of a strong brand and is prepared to adhere to established brand guidelines and procedures
Has strong communication skills and can work with a team
Fits the BB’s Coffee & Muffins’ brand personality of warm, welcoming, honest and uncomplicated

BB’s Coffee & Muffins
N Sidhu - -
Charter House - TW8 8ES - Brent Way, Brentford - United Kingdom

Information Request