Priority development : Australia
Countries/Regions already covered : Australia

Where we are heading…
The demand for the Gutter-Vac service in regional and city areas is continually growing. Gutter-Vac’s aim is to be one of the largest service providers in Australia’s continually growing service-related economy.

Personal Philosophy…
Gutter-Vac is in the service industry, therefore it prospers by adding value to the consumer. Gutter-Vac strives to continually and consistently add value to the consumer by providing a convenient, efficient and affordable service.

Warren knows that Gutter-Vac's success depends upon the success of his franchisees and that’s why he considers his franchisees to be the most important aspect of his business and supports them 100%.

Unique ideas are sometimes developed from everyday situations which require solutions. The Managing Director of Gutter-Vac, Warren Ballantyne, worked for many years in the plumbing industry and was constantly being asked to clean gutters at schools and other premises. Quite often he had to place his hands in gutters to retrieve objects and rubbish. He was determined to find a faster and safer way of removing gutter debris. In 1994 Warren hit on an idea to quickly and safely clean gutters and so, Gutter- Vac was born.

The first "Gutter-Vac" was created in Bundaberg in 1994. The first five years of its operation were devoted to developing superior systems, procedures and marketing strategies. The initial market response to the Gutter-Vac service was overwhelming. It was due to this enthusiastic market reaction that Warren decided to franchise the Gutter-Vac system and all of its procedures.

Gutter-Vac sold its first franchise on the Sunshine Coast in 2000. Gutter-Vac is now Australia-wide and has over 18 franchises.

The Gutter-Vac system quickly and safely removes debris and leaves from domestic and commercial dwellings. But that is not all, the system is also used in a wide variety of services including ceiling cavity cleaning, rainwater tanks, school clean-ups, storm water sumps and commercial site cleans; as you can see cleaning gutters is only part of our service.

- We offer 24 Hour Telephone Support.
- We provide operational backup for machinery.
- We research and update operations manuals.
- We monitor and report standards and performance
- We help individual areas with marketing and emotional support.
- We provide advertising advice.
- We research and develop systems, machines and marketing.
- We bulk purchase.
- We provide a quarterly newsletter.
- We provide the 1300 number and support free of charge.
- We maintain the Gutter-Vac website free of charge.

Qualifications and Background: Limited

Gutter Vac
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P O Box 2025 - BUNDABERG - 4670 QLD - Australia