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Pack & Send Systems
Priority development : Australia
Countries/Regions already covered : Australia
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PACK & SEND is the only company in Australia that offers a complete range of postal, freight, courier, packing and removalist services operating through a national retail network. We were founded in 1993, establishing the first PACK & SEND Store in August of that year at Parramatta, NSW.

Over the past 11 years we have expanded from this one store to a national network of over 67 outlets located in Perth, Adelaide, Melbourne, Hobart, Geelong, Sydney, Darwin, Cairns, Canberra, Newcastle, Wollongong, Coffs Harbour, Gosford, Gold Coast, Brisbane, Townsville and the Sunshine Coast. We are continuing to grow our network at a rate of 10 stores per year.

Open 5.5 days a week, we manage packaging, freight and message sending services for businesses of all sizes, as well as for householders and tourists. Our freight solutions range from sending a 20gm letter to a 1 tonne consignment.

We offer over 30 different freight services, enabling us to deliver to any destination on the planet. Message sending services include not only courier and mailing of hard documents but the electronic transmission of messages. We sell packaging supplies and can custom pack items of any size or weight.

We are the industry leader with respect to handling goods that are fragile, large, awkward, and valuable.


Since its inception in 1993, the number of PACK & SEND retail locations have grown in quantum leaps.

Our growth strategy is designed to take advantage of our competitive strengths. The main components of our growth strategy are:

-Expand our leadership position in the handling of fragile, large, awkward and valuable freight.

-Continue our geographical expansion of the retail network to over 100 outlets Australia wide, so that the network becomes an even more attractive distribution vehicle for national companies.



Packing and sending the fragile, large, awkward and valuable is our forte. Through our worldwide network, we can help you send all sorts of items anywhere in the world.

No compromise packing, comprehensive freight options, professional advice and transit insurance cover; they’re all expertly delivered as a complete solution.

Whether it is a large sculpture, fine china dining set, your favourite sofa, stereo system or even a motorbike, the team at PACK & SEND can handle it. We will pick up, professionally pack and send anything, anywhere.

PACK & SEND services an unlimited market providing inspiring solutions:

- Packing & sending 500 signs to 500 destinations
- Transporting large exhibition displays
- Sending a full house of furniture to Canada
- Mailing 1000 letters overseas
- Supplying 100 custom made boxes
- Crating and sending a motor cycle to Brisbane
- Importing 2 pallets of equipment from the USA


Our franchise opportunity is booming, not only because we service a market with unlimited sales opportunities, but because we also offer:

- A low initial investment compared to other retail franchise businesses.
- High gross profit margin products and services.
- Low staffing levels.
- Low levels of non-perishable stock.
- Business to business trading hours.
- High value franchisee support services.
- Commitment to high profile national consumer and business media advertising and promotion.


The wise selection of prospective Franchisees underpins the success of all Franchise systems. In order to arrive at a successful “commercial marriage”, PACK & SEND goes through a systematic and thoughtful approach to Franchisee selection to reduce the likelihood of an “imperfect match”.

At PACK & SEND , we are looking for special people to join the team. Ideally, you would have worked in a sales or management role for a company that would have enabled you to acquire sound business skills.

You have acknowledged that now is the time to pursue your dream of a career as your own boss in a successful enterprise. You will also recognise that a Franchise system helps to minimise the risks in starting a small business, but you are also keen to put “your own mark” on it.

You will also be acutely aware of the unique nature of a Franchisee-Franchisor relationship and clearly know the obligations of both parties. The success of both is intrinsically linked.


Pack & Send Systems
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6/ 43 Heathcote Road - NSW 2170 - Moorebank - Australia

Information Request